Elevations Credit Union achieves process excellence

business documents on office table with smart phone and laptop computer and graph financial with social network diagram and three colleagues discussing data in the background

To better serve its members, Elevations Credit Union sought a tool to support its mission of becoming a process-driven organization by identifying, documenting and reusing its processes. Elevations used the IBM® Blueworks Live™ cloud-based offering to document and link processes, thus gaining a more comprehensive understanding of its interdependent procedures.

Using the Blueworks Live offering, the organization reduced the average time to fund a home equity loan by 52 percent and increased the number of loans handled per underwriter by 300 percent.