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The client enlisted skills from Salient Process, and the technology from IBM and Automation Anywhere to create a "bot" (or "digital worker") to drastically improve customer engagement.
Download the case study to find out how this increased customer engagement by 80%!
Salient Process is an IBM Gold Business Partner, and a leading provider of IBM Digital Business Automation services and solutions. Salient Process is the creator of the next generation IBM BPM UI (SPARK), and the Quick Process Builder.